Frequently Asked Questions
Everything you need to know about our organic personal care products.
Are your products truly 100% natural?
Yes, every Carina Organics product is formulated with 100% natural, medicinal, and plant-based ingredients. We never use synthetic chemicals, parabens, or sulfates.
Do you offer international shipping?
We currently ship to customers across North America. International shipping rates and delivery times are calculated at checkout based on your specific location.
Is your packaging recyclable?
Sustainability is core to our mission. All of our bottles and containers are 100% recyclable, and we encourage customers to participate in our refill program where available.
Are your formulas safe for sensitive skin?
Absolutely. Our products are hypoallergenic and formulated with organic botanical extracts like chamomile and lavender, making them ideal for individuals with sensitive skin or chemical sensitivities.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unopened products within 30 days of purchase for a full refund, excluding shipping costs.
Are Carina Organics products vegan and cruelty-free?
Yes, all of our products are vegan and we are committed to being 100% cruelty-free. We never test on animals at any stage of production.